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Privacy policy

The purpose of this privacy policy is to describe how your information is collected and used when you visit orsted.co.uk.  

When you use the job application form available at orsted.co.uk, we ask you to provide information and to provide relevant documents such as application and CV. For further information on use of this information, please see separate privacy policy which will be presented when using the job application form. 

 

1. Data controller

The legal entity responsible for collecting and processing your personal data is stated under the individual processing activities in section 3.

The data controllers’ contact details are listed below:

Orsted (UK) Ltd.

5 Howick Place 
London 
SW1P 1WG 
Company reg. no.: 06730824

info@orsted.com

 
Purpose Categories of personal data Legal basis for the processing Erasure

Using our digital services:
We process your personal data when you use our digital services (website or apps). 

This is done for the following purposes:

  • Delivery of service: We collect the data in order to be able to deliver a digital service requested by you. 
  • Optimisation and development: We use the data to optimise and develop the user experience of orsted.co.uk  and the services we provide. For further details, see our cookiepolicy .
  • Statistics: We use the data to prepare user statistics of our website and to improve it.

We collect the data from the following sources:

  • Directly from you 
 

We process the following data about you:

General personal data:

  • Information about your behaviour on our digital services (e.g. number of visits and information about your way of access to our digital services, including IP address, browser and operating system, cookies, domains of origin as well as what content you read). 
  • Information about clicks on our advertisements, including if you do it from the website of another organisation or company.
 

We process your personal data as described, in accordance with:

  • GDPR article 6 (1) (f) (legitimate interests). 
  • Our legitimate interest is to provide a service which you have requested, to improve customer experience and to develop and improve our digital services (both in terms of functionality and system).
 

We store your personal data as long as it is necessary for the purposes mentioned:

  • We store your general personal data for up to two years from the date on which we registered your visit to our website.
 

Customer communication:

Ørsted processes your personal data in order to communicate with you and to respond to your requests (e.g. providing service to you as an investor and giving you the best possible service). 

We collect the data from the following sources:

  • Directly from you

We process the following data about you:

General personal data:

  • Name, telephone number, email address and company.
 

We process your personal data as described, in accordance with:

  • GDPR article 6 (1) (f) (legitimate interests). Our legitimate interest is to be able to respond to your request and to communicate with you. 
 

We store your personal data as long as it is necessary for the purposes mentioned:

  • We store your general personal data for up to two years from the date on which you registered.

Marketing, newsletters, company announcements and information about Ørsted:

Data controller: Orsted (UK) Ltd.

We process your personal data for marketing purposes, in order that we can:

  • target our communication with you based on your areas of interest and focus,
  • send you relevant marketing in the form of newsletters, etc.

Further, we use your personal data to send company announcements and other information and to identify anyone else who might be interested in Ørsted.

We also use first and third-party cookies to collect information about your behaviour when you receive our newsletters, to improve our communication with you.

We collect data from the following sources: 

  • Directly from you

We process the following data about you:

General personal data:

  • Name, email address, street address, IP address, country, and role.
  • Newsletter subscription date.
  • Areas of interest.
  • Data you have submitted in response to marketing activities. 
  • Information about whether you choose to open newsletters you receive from us and when you open them (time and date).
  • Information about clicks on links in our newsletters (e.g. which links you choose to click on, what content you read, the number of links you click on and use of email client).
 

We process your personal data as described on the following legal basis:

  • GDPR, Article 6(1)(a) – consent (when signing up for newsletter and cookies in newsletters).
  • GDPR, Article 6(1)(f) (necessary to pursuit our legitimate interest in being able to send marketing material, newsletters, company announcements and information from Ørsted).
 

We store your personal data as long as it is necessary for the purposes mentioned:

  • We store your personal data for as long as you wish to receive material from us and for two years after that.
  • Personal data collected via cookies will be deleted in accordance with the expiry periods listed in our cookie policy.
 

2. Recipients of your personal data 

Depending on the circumstances, Ørsted may share your data with:

  • Suppliers, including IT suppliers, support and financial institutions cooperating with us in order to assist Ørsted
  • Group entities – see list of Ørsted entites here.
  • Public authorities
  • Business partners
  • Players in the energy sector (distribution companies, Energinet.dk, public authorities and energy suppliers)

3. Personal data about other parties 

If you provide personal data about other people (e.g. contact information for colleagues in the company in which you are employed), you must make sure that they agree to it, and that you have permission to provide us with such data. In addition, you must refer them to this privacy policy, when you provide us with their data. 

4. Transfer to third countries

In certain situations, Ørsted will transfer personal data to countries outside EU/EEA. Such transfers to third countries will be made on the following legal basis:

  • If the countries have been deemed by the Commission of the European Union to have an adequate level of protection of personal data (so called safe third countries) 

  • If the countries have not been deemed by the Commission of the European Union to have an adequate level of protection of personal data: Ørsted will provide appropriate safeguards for the transfer through standard contractual clauses, as published by the Commission of the European Union, for the transfer of personal data to third countries. You can obtain a copy of this contract by contacting us on info@orsted.com. 

5. Your rights

When we process your data, you have the following rights:

  • You have the right of access to, rectification, or erasure of your personal data.
  • You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted.
  • In particular, you have an unconditional right to object to the processing of your personal data for use for direct marketing purposes.
  • If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal of consent will not affect the lawfulness for the processing performed before the withdrawal of your consent.
  • You have the right to receive the personal data that you have provided yourself in a structured, commonly used and machine-readable format (data portability).
  • You have the right to lodge a complaint with a supervisory authority, for instance the Information Commissioner’s Office (“ICO”).

You can exercise your rights by contacting us by email info@orsted.com or telephone +44 (0) 20 7811 5200.

These rights may be conditioned or restricted. For example, you may not have the right to data portability in this particular case. It depends on the specific circumstances in connection with the processing operations.

6. Contact Ørsted regarding the processing of personal data

If you wish to contact Ørsted regarding our processing of your personal data, please write to info@orsted.com  or call us on +44 (0) 20 7811 5200.

If you are unhappy with our response, you can lodge a complaint with your local data protection authority. 

In United Kingdom, the regulator is the Information Commissioner’s Office (“ICO”):

Telephone number: +44 1625 545 700
Emailaddress: Dataprotectionfee@ico.org.uk
Website: www.ico.org.uk

In Denmark, the regulator is the Danish Protection Agency, Datatilsynet:

Telephone number: +45 33 19 32 00
Email address: dt@datatilsynet.dk
Website: datatilsynet.dk

7. Changes in our privacy policy

This privacy policy replaces all previous versions. It will be necessary to update and amend this policy on an ongoing basis, and we thus reserve the right to update and amend it. In the event of an important amendment, we will notify you at orsted.co.uk.  or send an email if we deem this necessary.

This privacy policy was last updated June 2023.